Terms of service

Effective date: September 2026
Store name: Sierra Club Outings Store
Store operator: Sierra Club

1. About Our Store

These Terms of Service apply to your use of https://outings125.sierraclub.org/ and purchases made through this store. “We,” “us,” and “our” refer to the store operator identified above.

Our store sells merchandise associated with Sierra Club Outings. Shopify hosts our online store. We use Printify and its network of independent print providers to produce and ship merchandise.

Please review these terms and our linked policies before placing an order.

2. Product Information

Our merchandise is made to order. Please review product descriptions, size charts, colors, and care instructions carefully before purchasing.

We aim to represent our products accurately. Colors may appear differently on different screens, and minor variations in print placement or appearance may occur. This does not limit your rights if an item is defective or materially different from its description.

Products are subject to availability.

3. Prices and Payment

Prices are displayed in United States Dollars (USD). Applicable taxes and shipping charges are shown at checkout before payment.

We may change prices for future purchases. Changes do not affect orders already accepted.

You agree to provide accurate billing, shipping, and contact information and confirm that you are authorized to use your selected payment method.

4. Orders, Changes, and Cancellations

Your order confirmation acknowledges receipt of your order. Fulfillment remains subject to payment verification and product availability.

Because orders may enter production shortly after purchase, changes and cancellations cannot be guaranteed. If you need assistance, contact outings.digital@sierraclub.org immediately. Once production begins, we generally cannot change or cancel an order, except where applicable law provides otherwise.

If we cannot fulfill your order, we will notify you and refund the amount paid for the canceled portion, including applicable taxes and associated shipping charges.

We will obtain your agreement before charging a higher price or substituting a materially different product.

5. Production and Shipping

Products are produced and shipped through Printify’s fulfillment network. Production time is separate from shipping time. Any delivery estimates include only the time periods expressly described in the listing, at checkout, or in our Shipping Policy.

Items in the same order may arrive in separate packages and on different dates.

We accept orders for delivery only to the U.S. destinations available at checkout. We do not offer international shipping. Available shipping options, charges, and estimated delivery timeframes are shown at checkout or in our Shipping Policy.

Please verify your shipping address before ordering.

Contact outings.digital@sierraclub.org promptly about address errors, delayed shipments, or missing packages. Any proposed additional charge for reshipment will be disclosed for your approval.

6. Returns, Refunds, and Product Issues

Because products are made to order, we do not offer returns or exchanges solely for a change of mind or for selecting the wrong size or color, except where required by applicable law.

If your item arrives damaged, defective, or different from what you ordered, contact outings.digital@sierraclub.org as soon as possible. Include your order number, a description of the problem, and clear photographs where reasonably possible so we can investigate and arrange an appropriate remedy.

Please report these issues promptly, preferably within 14 days of delivery, so we have time to submit a claim to our production partner. This requested reporting period does not limit any rights or remedies provided by law.

Do not return products without contacting us for instructions. A physical return may not be necessary.

Additional details are available in our refund policy. Nothing in our policies limits mandatory cancellation, return, refund, or warranty rights under applicable law.

7. Merchandise and Outing Participation

A merchandise purchase does not register you for an outing or provide Sierra Club membership unless the product listing expressly states otherwise.

Outing registration and participation are subject to separate requirements and agreements.

8. Permitted Use and Intellectual Property

You may not use this store for unlawful activity, submit fraudulent orders, attempt unauthorized access, or interfere with its operation.

Product designs, photographs, text, names, and logos belong to their respective owners. Purchasing merchandise does not grant permission to reproduce those materials or use Sierra Club names or logos to imply authorization, affiliation, or endorsement.

9. Privacy

Sierra Club's Privacy Policy explains how we collect, use, and share personal information.

To process and fulfill orders, necessary order and delivery information is shared with service providers, including Shopify, Printify, relevant print providers, and shipping carriers, as described in that policy.

10. Consumer Rights

Nothing in these terms excludes or limits rights, warranties, remedies, or responsibilities that cannot lawfully be excluded or limited.

11. Updates to These Terms

We may update these terms by publishing a revised version with a new effective date. Updates apply prospectively. The terms in effect when you place an order apply to that purchase unless you agree otherwise or applicable law requires a change.